The SaaS environment allows our customers to benefit from the Digital Crisis Response application service. Our hosting service allows us to guarantee a quality service offering all the services necessary for the proper functioning of Digital Crisis Response.
|The SaaS environment guarantees the following quality services|
|• 24/7 system maintenance and monitoring||
|• Guaranteed intervention time and guaranteed recovery time||
|• A privileged interlocutor from the implementation of the solution to the operation||
|• Service Level Agreement (SLA) guarantee||
|• Guarantee of rapid intervention by our teams|
AUCAE offers via its partner a High Availability & Security hosting, whose characteristics are communicated to our customers.
The rental SaaS mode has many advantages compared to an internalized mode (installation within your establishment).
Since the IT infrastructure (and your data) reside in the AUCAE hosting centre, if your facility’s premises or internal IT equipment is damaged in any way, you can easily get back up and running from anywhere with computers connected to the Internet.
AUCAE’s technical teams handle software and hardware updates, freeing your internal IT department from a heavy workload. This outsourcing reduces internal human costs, the need to recruit qualified people for the maintenance of an internally installed Digital Crisis Response.
AUCAE’s teams have designed a Security Insurance Plan for the client that transparently specifies the technical and human measures put in place to access the Digital Crisis Response application.